Australia's first MSP for Small Business

TechOnline is the first Managed Service Provider (MSP) in Australia to offer a set of managed computer services covering security, support and backup, specifically designed for the micro and small business market.

There are many companies across Australia providing computer support. Some of these companies provide computer support as a managed service. A limited number provide managed services suitable for small business. There are none that provide a package of managed computer services in the way that TechOnline does.

What exactly is a MSP and why do I need one?

The day-to-day maintenance of computer networks and systems grows ever more complicated and unmanageable.  Instead of trying to do everything themselves, many companies are turning to a new type of company called Management Service Providers or MSP's.  Working with your company, management service providers will troubleshoot your systems, handle routine and time-consuming tasks, and perform service level management functions.  This allows you and your staff to devote much less time and energy to 'fighting fires', and instead focus on running and building your business.

Secure, Affordable, Peace of Mind...

Managed Service Providers can set up a secure and comprehensive managed solution for a small fraction of the cost of doing it yourself.  You simply pay a monthly fee based on the size of your computer system. They are responsible for most of the on-going costs related to the solution they offer.  You’ll need to make minimal changes to your existing systems and installation is quick and easy.  Security is kept tight by using dedicated lines, virtual private networking connections (VPN's) and/or authentication systems.

I Want My MSP !

In the end, using an MSP is like having a virtual extension of your own staff.  The partnership with your MSP will minimize computer downtime costs and allow you and your staff to spend time focusing on the more important issues relating to your core business and operations. Ultimately, this win-win scenario will make you more competitive by saving you time, headaches, and money.